Support - Videos and procedures

Support |

Videos and procedures

How to connect your Internet modem and your router?
Available in french only. 
How to connect your digital terminal?
Available in french only. 
How to connect your
telephone modem?
Available in french only. 
How to test your
telephone line?
Available in french only. 

Print procedure
       
How does Video on demand
work?
Available in french only. 
How to perform an
Internet speed test?
Available in french only. 
How to set your remote control?
Available in french only. 
How to restart your modem?
Available in french only. 
       
How to access
your voicemail?
Available in french only. 
How to replace the battery of your telephone modem?
Available in french only. 
TV series recording Input source selection
Print procedure Print procedure
       
Parental control Terminal connection Pay-Per-View Fraud and phishing
Print procedure Print procedure
Print procedure

Other procedures
Locks PIN
Adjusting the volume
How to enable subtitles
Favourite channels
Reminder option
Plasma or LCD?