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Customer service (toll free): 1.866.544.3358

DERYtelecom     |     servicesaguenay@derytelecom.ca

Business hours:

Holiday schedule
La Baie | Saint-Raymond

Store

December 23, 25, 26, 29, 30 and January 1, 2: Closed
December 24, 31: 10am to 4:30pm
December 27 and January: 1am to 5:30pm
December 28 and January 4: 9am to 1pm
Baie-Saint-Paul

Store

December 23, 30: 9am to 5:30pm
December 24, 31: 9am to 16:30pm
December 25, 26, 29 and January 1, 2: Closed
December 27 and January: 9am to 8pm
December 28 and January 4: 9am to 1pm
Fatima

Store
December 24, 31: 9am to 4:30pm
December 25, 26, 28, 29 and January 1, 2, 4: Closed

December 23, 27, 30 and January 3: 9am to 5pm

 

Pont-Rouge

Store
December 23, 24, 25, 26, 28, 29, 30, 31 and January 1, 2, 4: Closed
December 27 and January 3: 12pm to 5:30pm

All areas

Customer Service

December 24, 31: 8am to 4:30pm
December 25, 26, 29 and January 1, 2: Closed
December 23, 27, 30 and January: 8am to 6pm
December 28 and January 4: 8am to 4pm


Technical Support
Open at all times



Already contacted us?


If you already have contacted our team and your issue remains unresolved, you might consider filing a complaint or sending a comment at plainte@derytelecom.ca.

Customer experience is our priority and we would like to assure you that all comments matter and participate in our continued development. However, if you concerns have not been addressed, pleas try the following option.